Welcome to RJ Home Appliances Pty Ltd. By accessing or purchasing from our website or store, you agree to be bound by the following terms and conditions.

1. Products & Services

  • All products sold are refurbished or second-hand, unless stated otherwise.
  • We thoroughly test and clean each item before selling.
  • Products come with a 6-month warranty for functional issues (excluding physical damage or misuse).

2. Payment & Pricing

  • Prices are in AUD and inclusive of applicable taxes.
  • We accept cash, card, and Afterpay for eligible purchases.
  • Prices may change without prior notice.

3. Delivery & Pickup

  • Free delivery is available within a 10 km radius of our Dandenong store.
  • Additional charges apply beyond 10 km.
  • You may also choose in-store pickup during operating hours.

4. Appliance Removal

  • We offer free removal of old appliances during delivery of your new purchase.
  • Appliance removal must be scheduled in advance.

5. Returns & Refunds

  • Items can be returned within 7 days if faulty or not as described.
  • Proof of purchase and condition of return must meet our policy.
  • Refunds will be processed through the original payment method.

6. Warranty

  • All products come with a 6-month warranty.
  • Warranty excludes:
    • Accidental damage
    • Water damage
    • Commercial use or misuse

7. Limitation of Liability

RJ & NV Home Appliances is not liable for any indirect or consequential loss arising from product usage beyond warranty terms.